marketing index

Marketing and advertising are commonly confused. This confusion is compounded because meanings of both continue to evolve.
Below are definitions of marketing, followed by definitions advertising, and the differences between marketing and advertising.
Firstly it's important to note that:
The increasingly broad nature of the marketing definitions reflects the increasing dimensions by which organizations engage with their markets. It is truly fascinating and highly significant to see how the definitions of marketing have changed over time.
Marketing was traditionally simply 'selling products' (as if at a traditional old-style farmer's market). The term derives from this meaning. This meaning developed so that marketing became an extension of selling - a means by which to identify, design, and communicate or 'target' offerings to customers.
Nowadays however, we know that customers make decisions to buy many products/services by referring to vastly more and wider factors than simply product/service features, quality, availability, and price.
Nowadays the meaning of marketing is extremely sophisticated. A good modern definition of marketing must acknowledge that we buy things in far more complex ways than we did fifty years ago, even ten years ago. The internet and social media are major factors in this. Above all, marketing is a reflection of 'the market', and how the market buys and behaves, which especially entails people and society - much broader considerations than purely product and price. As the market evolves in sophistication, so does the way in which we understand what marketing actually is and what it means to conduct marketing well.
Here are three examples of how the scope and definition of marketing reaches much farther than ever before:
Organizational constitution - many customers will not buy from a supplier whose ownership is considered to be unethical, greedy, or overly profit-driven, whereas many customers positively seek out suppliers considered to have more ethical convictions and ethos, such as mutuals and cooperatives, or social enterprises. These issues are therefore now unavoidably part of marketing, and where marketing fails to consider or influence these matters, then marketing activity is potentially less able and effective.
Organizational probity - (probity means honesty, uprightness - it's from the Latin word probus, meaning good) - this includes issues such as environmental and social responsibility, and 'Fairtrade', etc. See the '4P Purpose-Probity model'. Where marketing fails to involve, address and influence these fundamentals of organizational values, then marketing is to an extent (dependent on the service/market sector) disabled.
The psychological contract - the relationship between organization and staff directly affects market image and customer service/relationships. Marketing has for decades extended its reach to staff (traditionally, for example 'internal marketing' via newsletters and staff briefings, etc) but nowadays this 'internal' facet is immensely more significant. Organizational integrity and related failings are now much more transparent. Employer/employee relationships are now seen very obviously to influence quality and ethics of conduct and service (for example, scandals featuring News International privacy criminality, insurance industry miss-selling, and banking/investment risk). As such it is difficult to exclude considerations such as the psychological contract from the marketing responsibility.